These TERMS AND CONDITIONS govern your use of this website, www.zaaviay.com (hereinafter referred to as the "Site") and its related sites, services and tools. The brand, ‘Zaaviay’, and its corresponding trademarks/trade names, are the proprietary intellectual property belonging to Enchanted Creations (Private) Limited, a company incorporated under the Companies Ordinance, 2017 (Pakistan), having its registered office at Plot No. 18, Sector 14, Korangi Industrial Area, Karachi, Pakistan (herein after referred as the “Company”).

These TERMS AND CONDITIONS are effective upon acceptance and governs the relationship between you and the Company, including the sale and supply of any Products as well as the data collected by the Company through your use of the Site. If these TERMS AND CONDITIONS conflict with any other document, the TERMS AND CONDITIONS will prevail for the purposes of usage of the Site. If you do not agree to be bound by these TERMS AND CONDITIONS and the Privacy Policy, you may not use the Site in any way. Your affirmative use of the Site shall be deemed to be your acceptance of these TERMS AND CONDITIONS.

The Company may amend these TERMS AND CONDITIONS and/or the Privacy Policy at any time at its own discretion. These terms & conditions, as modified or amended from time to time, are a binding contract between the Company and you. If you visit, use, or shop on the Site, you accept these TERMS AND CONDITIONS contained herein.

As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt out of our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. We shall accept no responsibility in any manner whatsoever regarding the currency of any promotional emails or SMS/MMS sent to you. The offers made in those promotional emails or SMS/MMS shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change. By placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions, merchant specific restrictions, and on the conditions stated herein.

The Site/Company takes no responsibility for the services or products that are sold/supplied/delivered by third party vendors including courier services. The Company makes no warranty to end users for the quality, safety, usability, bodily harm or other aspect including delays in delivery of a product or service that are supplied by a third party vendor/merchant/courier. 

In case of acts of God which relate to events outside human control, there may be disruption in business as usual. All policy decisions will be subject to discretion of management in the best interest of the Company and all other stake holders.